Before you arrive - Employee Gateway (2024)

Before you arrive - Employee Gateway (1)

Welcome to USC! Before your first day, there are several“next steps” that contain information and actions to take before your first day. Here, you will find a list of things to do or review as part of your onboarding process.

1

Explore theEmployee Gateway

This is your “one-stop site” for all employment-related information for staff and faculty.

2

Activate your USC NetID

After receiving your 10-digit USC ID via e-mail, activate your USC NetID here. Your USC NetID, also known as your Shibboleth username/password, signs you in to USC online tools and resources, including the wireless network, Microsoft Office 365, Workday, MyUSC, and Google Apps.

3

Set up Duo Two-Factor Authentication (2FA)

The Duo 2FA system is required for all USC faculty, staff, and student workers, and it provides an additional level of security for your personal information in Workday and other USC systems.

4

Get started with Workday

Workday is our comprehensive employee self-serve system that tracks payroll, benefits, time off, performance management, and more. You can sign in to Workday using your USC NetID.

When you log in for the first time, there will be several activities waiting for you. You are responsible for ensuring that your information is correct.

As you sign in and complete the activities in your Workday inbox, here are some helpful links:

  • Refer to our Onboardingpage on the Workday Help site to help you get started.
  • If you have any questions regarding updating your personal information or answering the self-identification questionnaires, follow these steps in our personal information guide.
  • If you have questions regarding your payment or setting up your direct deposit, see this guide to make your payment elections.
  • To better understand your tax documents, please see the frequently asked tax questions.

5

Activate your USC email

You can activate your USC email account at:usc.edu/firstlogin. It is during this process that you will be given your USC username and you can select a password.

To access your USC email through a web browser:

  • Visit:usc.edu/office365
  • Enter Username:The part of your USC email address to the left to the @ symbol.
  • Enter Password:Set by you during account activation.

6

Obtain your USCard

Your USCard allows you access to campus facilities, athletic and cultural events, and serves as your on-campus wallet allowing you to conveniently purchase food, goods, and services.

7

Adhere to COVID-19 Requirements

USC is committed to maintaining a safe and healthy environment for everyone. Please visit the COVID-19 resources page for information related to the current COVID-19 requirements.

8

Review USC Policies

As a staff or faculty member, you are reponsiblefor familiarizing yourself with our policies on our policy website and adhering to them.These policies provide broad-stroke statements intended to influence expected behaviors of staff, faculty, and students and ultimately support the overall culture of the university.

The following offices work collaboratively to best serve the interest of our USC community and oversee the creation, enforcement, and administration of these policies:

  • USC’s Office for Professionalism and Ethics serves as a central clearinghouse for complaints and the subsequent tracking of those complaints at USC’s University Park and Health Sciences campuses and all university programs and affiliates.
  • USC’s Office for Equity, Equal Opportunity, and Title IX centralizes resources for civil rights education, reporting and resolution procedures, which includes responding to reports of discrimination and harassment based on a protected characteristic, including sexual misconduct, as well as related retaliation, involving faculty, staff and students.
  • USC’s Office of Culture, Ethics, and Compliance provides resources and expertise to the USC community to ask questions about applicable laws, regulations, and university policies that impact their job duties.

9

Know how to report a concern

In addition to familiarizing yourself with and adhering to our policies, it is important to know where to report concerns and access support if needed. The USC Report & Response website is an easy-to-use online location where USC community members can report as a Trojan (through a Shibboleth-protected page), as a guest, or anonymously. USC is committed to creating an environment where our community feels safe, heard, and protected. Reports can also be made by phone at 213-740-2500, 24 hours a day, 7 days a week.

10

Arrive – Transportation and Parking Support

No matter how long you visit with us, we have parking and transportation options to suit your needs.

Our USC Transportation websiteincludes information on parking, permits, parking reservations, public transportation, bus schedules, and so much more.

Don’t know where to park? Check out the interactive UPC map and interactive HSC map to find the best location for you and for navigating the campus.

For more transportation and parking assistance, contact USC Transportation at 213-740-3575.

Congratulations! You have completed the first leg on your USC onboarding journey.

Questions regarding orientation can be sent to onboarding@usc.edu.

Before you arrive - Employee Gateway (2024)

FAQs

Does onboarding mean I passed the background check? ›

They are hired when they are sworn in and have taken the oath of office, which usually happens on the first day on the job. Yes, you just have to do training. But if you were given your onboarding info to fill out that means your background check was good which is why you received the next step which is onboarding.

How long does the onboarding process take? ›

How Long Should the Onboarding Process Last? The most commonly accepted answer among the HR community is three to six months. 15% of companies continue onboarding after six months. But nearly 90% of employees decide whether to stay or go within that first six months.

Does onboarding mean you are hired? ›

If you start the onboarding process, are you hired? Typically, when you get the job offer letter, accept and sign, and kick off the onboarding process, you're hired for the position. However, it's important to understand that many jobs have a probationary period of 1-3 months. For some companies, it can last 6-12.

Why does onboarding take so long? ›

What happens when onboarding is NOT automated? We're all human, and humans make mistakes. That's why manually onboarding new employees can take so much extra time – fixing any data entry errors or finding missing documentation really adds up if it happens every time a new driver needs to be added to your roster.

How do I know if I failed my background check? ›

If the potential employer decides not to hire you based on the results from the background check, they must provide you with a notice of "adverse action" and a copy of the background report, along with a summary of your rights under the FCRA.

How do I know if I passed my background check accurately? ›

If you want to know whether you passed your check, you can either reach out to the employer who requested it or reach out to the background check company itself. Ultimately, you can fight for yourself, especially if you fail your background record check.

What is the next step after onboarding? ›

After formal onboarding, new employees adapt to their teams and learn more about their roles. They often start making connections and familiarizing themselves with the tools and resources that support their workload.

Do you get paid during onboarding? ›

One question employers and employees alike may wonder is, "Do you get paid for onboarding?" In a word, "Yes." Generally, employers should plan to budget money to pay their newest team members for onboarding activities. The U.S. federal government would consider many of them to fall under the Fair Labor Standards Act.

What happens before onboarding? ›

Pre-onboarding process makes onboarding programs gripping with preparing the necessities in advance. Pre- onboarding process happens when applicants accept the offer and their day one of joining. Admin side activities such as document verification, references, signing contracts, etc., occur during this time.

What is the final stage of onboarding? ›

Ongoing Support and Growth: The final stage involves continuous support and development. Regular feedback, performance reviews, and opportunities for further training are essential. This stage is focused on long-term employee engagement and career growth.

How do you know onboarding was successful? ›

How do you know if onboarding was successful? To know whether your onboarding process was successful, tracking metrics is critical. The five best ways to measure onboarding success are: New hires' job satisfaction, time to productivity, overall morale, employee turnover, and hiring managers' performance.

What is a bad onboarding? ›

Lack of communication: New employees are often not given enough information about their role, responsibilities, or the company culture. This can lead to confusion and frustration. Lack of engagement: Onboarding can be a passive experience, where new employees are simply given a lot of information to read.

What does onboarding mean on application? ›

In human resources, onboarding is defined as the process of familiarizing a new employee with the organization. Onboarding begins from the moment an offer is made to the employee until the time the employee becomes a productive member of the organization.

Does pre boarding mean I got the job? ›

Preboarding is the period of time between an employee accepting their job offer and their first day. Essentially, it's a subsection of the overarching onboarding process.

How do I know if I passed the first Advantage background check? ›

You can login to your Profile Advantage account at any time after you have submitted the background check to see your profile. Dependent upon regional or employer requirements, you may be able view the progress of your report. Status reports will be displayed in the “Dashboard” section of Profile Advantage.

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